Boiler & Heating
- Boiler not working
- No heating
- No hot water
- Low boiler pressure
- Boiler leaking water
- Boiler fault codes such as F22 or F28
- Radiator not heating
- Worcester, Vaillant, Baxi & Glow-worm problems
LIVE VIDEO HELP
Live Video Help for
Boiler, Plumbing &
Book a Video Help Call
Live Video Help for
Boiler, Plumbing &
Electrical Problems
Get fast guidance from a qualified trade professional using a live video call. Show us the problem, get clear advice and understand the next steps.
Qualified
Trade Experts
Trade Experts
Step-by-Step
Guidance
Guidance
From £50
Per Call
Per Call
Fast & Easy
Video Help
Video Help
COMMON PROBLEMS
What Can We Help You With?
Get live video guidance for common boiler, electrical and plumbing problems from an experienced trade professional.
Electrical
- Fuse box keeps tripping
- Trip switch will not stay up
- No electricity in the house
- Sockets not working
- Lights working but sockets not working
- Partial power loss
- Circuit breaker will not reset
- General electrical faults
Plumbing
- Toilet will not flush
- Toilet keeps running
- Blocked toilet
- Blocked drain or sink
- Leaking tap
- Low water pressure
- Shower problems
- No hot water in the shower
HOW IT WORKS
Get Help in 3 Simple Steps
Show us the problem, speak with a trade professional and understand the safest next step.
Show Us the Problem
Use your phone camera to show the boiler, fuse box, tap, toilet or other affected area.
Get Expert Guidance
A trade professional will talk you through safe checks and help identify or understand the problem.
Know What Happens Next
If an engineer is needed, you will have a clearer understanding of the issue and the next steps.
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“Excellent service from Emergency Angel. They came out quickly, fixed my boiler, and completed the service very efficiently. The engineer was professional, friendly, and explained everything clearly. Very happy with the fast response and quality of the work. Highly recommended!”
Taiwoday
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“Excellent service from Emergency Angel. Our gas boiler stopped working, and the engineer arrived quickly, diagnosed the fault and repaired it professionally. He explained the problem clearly, left everything clean and made sure the heating and hot water were working properly before leaving. Friendly, reliable and reasonably priced service. Highly recommended.”
Kat
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“I used Emergency Angel to repair the water filter in my fridge when it started flooding the kitchen at 8pm on a Sunday evening. The engineer arrived just over an hour after my call and quickly stopped the flood. He managed to repair the housing for the filter without having to order any replacement parts. Many thanks!”
Paul
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“Excellent service from Emergency Angel. They came out quickly, fixed my boiler, and completed the service very efficiently. The engineer was professional, friendly, and explained everything clearly. Very happy with the fast response and quality of the work. Highly recommended!”
Taiwoday
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★
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“Excellent service from Emergency Angel. Our gas boiler stopped working, and the engineer arrived quickly, diagnosed the fault and repaired it professionally. He explained the problem clearly, left everything clean and made sure the heating and hot water were working properly before leaving. Friendly, reliable and reasonably priced service. Highly recommended.”
Kat
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★
“I used Emergency Angel to repair the water filter in my fridge when it started flooding the kitchen at 8pm on a Sunday evening. The engineer arrived just over an hour after my call and quickly stopped the flood. He managed to repair the housing for the filter without having to order any replacement parts. Many thanks!”
Paul
BOILER FAULT HELP
Boiler Fault Code Showing?
We can help you understand what the fault code means and guide you through safe checks that may help identify the problem or prepare you for an engineer visit.
Vaillant
Worcester
Baxi
Glow-worm
More Brands
Get Boiler Video Help
START YOUR VIDEO HELP
Tell Us What’s Happening
Choose the type of problem, tell us what is happening and complete your secure booking online.
£50
per video consultation · VAT included
1
Choose Issue
2
Your Details
3
Payment
4
Video Help
What do you need help with?
Choose the type of problem and describe what is happening.
Common examples:
Your Details
We will use these details to connect you with the right professional.
Secure Payment
Live Video Help Session
£50.00
🔒 Secure payment processed by Stripe
✓
Payment Successful
Your Video Help session is ready.
Your Video Help request has been confirmed.
One of our trade experts will contact you shortly to begin your video consultation. Please keep your phone nearby and be ready to show the problem during the call.
When Video Help Is Not Suitable
For the following situations, follow the appropriate emergency procedure or arrange an emergency engineer.
🔥
Smell of Gas
or suspected gas leak
☠
Carbon Monoxide
alarm or suspected exposure
⚡
Exposed Live Wiring
or damaged electrical cables
🔥
Serious Sparking
or electrical burning smell
💧
Water & Electrics
water contacting electrical equipment
VIDEO HELP FAQs
Frequently Asked Questions
Find answers about boiler, plumbing and electrical video help before you book.
Can you help with boiler fault codes such as F22 or F28?
Yes. You can show the boiler display during the consultation and the trade professional can help explain the fault code, check visible information and guide you through safe user-level checks where appropriate.
Can you help with low boiler pressure?
A trade professional can help you identify the pressure reading and explain safe manufacturer-approved controls where appropriate. Internal boiler or gas work must be carried out by a suitably qualified engineer.
Can you help if I have no heating or no hot water?
Yes. Video Help can be useful for checking visible boiler controls, thermostat settings, fault messages and other user-accessible information that may help identify the next step.
Can you help if my fuse box keeps tripping?
Some consumer-unit and power problems can be discussed over video. You will not be instructed to touch exposed wiring, remove electrical covers or carry out unsafe electrical work.
Can you help if my sockets are not working?
Yes, where the problem can be assessed through safe visual checks and information you provide. If electrical testing or repair is required, an electrician will be needed.
Can you help with leaking taps, toilets or shower problems?
Yes. You can show the affected area over video and the trade professional can help identify the likely issue and advise on safe next steps.
What happens if the problem cannot be solved remotely?
The trade professional can explain the likely next step. If an engineer visit is required, Emergency Angel can help arrange an appropriate call-out.
How much does Video Help cost?
A Video Help consultation currently costs £50 including VAT. The current price is always shown before payment.
Still need help?
Book a Video Help consultation and tell us what is happening.
Book Video Help
NEED HELP NOW?
Get Live Video Help From a Trade Professional
Show us your boiler, plumbing or electrical problem and get clear guidance on the safest next step.
✓ Boiler, plumbing & electrical help
✓ Secure online payment
✓ £50 including VAT
Book Video Help Now
Tell us what is happening and complete your booking online.