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Account Data

Delete Your Emergency Angel Vendor Account

This page applies to the Emergency Angel Vendor mobile application and explains how vendors can request account or personal data deletion.

Emergency Angel is a trading name of Yes Trades Ltd. This page is informational only and does not provide automatic account deletion functionality. Deletion requests are handled by email.

01

Delete your vendor account

To request deletion of your Emergency Angel Vendor account and associated personal data, email:

info@emergencyangel.co.uk

Subject: Vendor Account Deletion Request

Please send the request from the email address registered to your vendor account.

After verifying your request, we will delete your vendor account and personal information that we are not legally required to retain.

02

Request deletion of specific personal data

If you want us to delete certain personal information without closing your Emergency Angel Vendor account, email:

info@emergencyangel.co.uk

Subject: Personal Data Deletion Request

Please tell us which information you want deleted and send the request from the email address registered to your vendor account.

03

Information we may retain

Some records may need to be retained where required for legal, tax, accounting, fraud prevention, dispute resolution, safety, or compliance purposes. This may include job records, transaction records, invoices, payment records, communications, audit logs, and records needed to manage or evidence completed services.

04

What happens after your request

Emergency Angel may need to verify the identity of the requester before processing a deletion request. We will review your request and respond within the applicable legal timeframe.

05

Privacy Policy

For more information about how Emergency Angel handles personal information, please read our Privacy Policy.

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